The challenge

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NAJM operates a large, nationwide fleet that runs 24/7, with different drivers taking over vehicles in rotating shifts. However, fleet usage was difficult to manage, and when incidents occurred, it was often unclear who was driving at the time. The lack of transparency in driver activity created operational inefficiencies, accountability gaps, and security concerns.

Key pain points

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• Lack of visibility into which driver was using which vehicle at any given time.
• No automated system to control driver access or enforce shift authorization.
• Risk of unauthorized vehicle use or misuse.
• Manual maintenance tracking and limited insight into driving behavior.

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The solution

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LTS implemented a comprehensive Fleet Management System tailored for NAJM’s operational scale and security needs:

• iButton Driver Authorization: Only authorized drivers can start the vehicle using iButton identification, ensuring complete control over access.
• Telematics-Driven GPS Tracking: Real-time tracking of all vehicle movements across KSA.
• M2M Connectivity: Seamless, uninterrupted data flow between vehicles and the central monitoring system.
• Maintenance Scheduling: Preventive servicing and alerts to reduce downtime and avoid failures.
• Behavior Monitoring: Real-time alerts on violations and misuse.
• Remote Vehicle Control: Central control to remotely manage engine start/stop and door locking systems.

Implementation highlights

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• 600 vehicles across the Kingdom
• Over 1,200 authorized drivers
• iButton-based identity verification
• Automated maintenance and scheduling
• Violation alerts and behavior insights
• Remote control of engine and doors

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Business impact

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The implementation led to substantial improvements across NAJM’s operations:

• Full traceability of driver activity, improving accountability and incident investigation.
• Reduced vehicle misuse and unauthorized access.
• Streamlined shift management through automation and secure driver authorization.
• Improved vehicle health with preventive maintenance and timely alerts.
• Enhanced operational control with remote access features.

With LTS’s solution, NAJM successfully modernized its fleet management operations—transforming security, control, and efficiency across the board.